selovyn™ · Creative Making
Privacy Policy
This policy explains how personal information may be collected, used, shared and protected when you visit selovyn.com, place an order or contact customer support.
Last updated: September 22, 2026
Information We May Collect
We may collect information you provide directly, including name, contact details, shipping and billing information, order details, account information, customer-service communications and any information submitted with a return or support request.
Sources of Information
Information may come from you, your use of the website, Shopify, payment providers, shipping or fulfillment services, analytics tools and other service providers used to operate the store.
How We Use Information
We may use personal information to process orders, provide customer support, prevent fraud, maintain the website, understand store performance, comply with legal obligations and communicate with customers where appropriate.
Orders & Checkout
Order and checkout information is used to complete transactions, arrange delivery, manage returns or refunds and provide related support.
Payments
Payments are processed through Shopify checkout functionality and applicable payment providers. selovyn™ does not ordinarily receive complete payment-card credentials processed directly by those providers.
Returns & Customer Support
If you contact us about a damaged, incorrect or incomplete item, you may choose to provide photographs or other supporting information. We use that information to review and respond to the request.
Cookies & Similar Technologies
The website may use cookies and similar technologies for essential site functions, preferences, analytics, performance and other permitted purposes.
Shopify
selovyn.com operates using Shopify ecommerce technology. Shopify may process information as part of providing the store platform, checkout and related services.
Service Providers & Sharing
We may share information with service providers that help operate the store, including payment, ecommerce, analytics, shipping, customer-service, security and technical providers, where reasonably necessary for those services.
Analytics & Improvement
We may use analytics information to understand how visitors use the store, improve site performance and make product and content decisions.
Marketing
Where applicable and permitted, we may use contact information for marketing communications. Available opt-out methods will be provided where required.
Data Retention
We retain information for as long as reasonably necessary for the purposes described in this policy, including order administration, support, accounting, fraud prevention and legal compliance.
Information Security
We use reasonable administrative and technical measures appropriate to the nature of the store and information processed, but no online system can guarantee absolute security.
Privacy Rights
Depending on applicable law, you may have rights regarding access, correction, deletion or other handling of personal information. Requests are reviewed according to applicable requirements.
Privacy Requests
For privacy questions or requests, contact service@selovyn.com and provide only the information reasonably necessary for us to understand and respond.
Privacy Choices
Cookie, marketing or other privacy choices may be available through the website, browser settings or communication preferences where applicable.
Children's Privacy
selovyn.com is not intended to knowingly collect personal information from children in circumstances prohibited by applicable law.
International Processing
Personal information may be processed in locations different from the customer's place of residence when reasonably necessary to operate the store or use service providers, subject to applicable requirements.
Third-Party Websites & Services
Third-party services or links may have their own privacy practices. We encourage customers to review those policies where relevant.
Business Changes & Legal Disclosures
Information may be transferred or disclosed where reasonably necessary in connection with a business reorganization, legal obligation, rights protection or security matter, subject to applicable law.
Policy Updates
We may update this Privacy Policy from time to time. The current version will be displayed on selovyn.com with its update date.